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Revolution Casino Privacy Policy
This Privacy Policy explains how Revolution Casino may collect, use, store and share information when you visit the website, create or use an account, make transactions, contact support or otherwise use our services. We aim to handle personal information responsibly and transparently. This policy also explains the choices available to you regarding your information and how to contact us about a privacy request.
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About this Privacy Policy
This policy applies to information connected with your use of Revolution Casino, including information provided when you register, sign in, play games, make deposits or withdrawals, contact customer support, take part in account-related activity or browse the website. It is intended to give players in Australia a clear overview of the types of information an online casino site may handle and the reasons that information may be needed.
Page contents
Personal information means information that identifies you or could reasonably be linked with you. The information handled will depend on how you use the website and the services available to you. You may choose not to provide some information, but this can mean that an account cannot be opened, a transaction cannot be completed, a request cannot be answered or certain features cannot be provided.
This policy should be read together with any other notices shown during registration, account use or particular transactions. Those notices may explain a specific use of information at the time it is collected. If this policy is updated, the revised version will be made available on the website. The current version applies to information handled after it is published, subject to any requirements that may apply.
Our approach to personal information
Revolution Casino seeks to collect information that is relevant to the services being provided, use it for clear and legitimate purposes, and limit access to people and service providers who need it for those purposes. We may also use information to protect players, the website and payment processes from misuse, fraud and other unlawful or harmful activity.
Information we collect and why we use it
The information collected may come directly from you, from your activity on the website, or from providers involved in verification, payment processing, security, technology and customer support. The following categories describe the information an online casino site typically handles.
Account and identity details
When you register or update an account, we may handle details such as your name, date of birth, contact details, login information, account preferences and information needed to manage your relationship with the site. These details help us create and maintain your account, communicate with you, provide support, apply account controls and deliver requested services.
Verification documents
To help confirm identity, age, eligibility and account ownership, we may request verification information or documents. This can include information shown on an identity document, proof of address or other material needed for a verification check. Verification information may be reviewed to help prevent impersonation, multiple or fraudulent accounts, money laundering, payment misuse and other prohibited activity.
Payment and transaction records
We may handle records about deposits, withdrawals, winnings, payments, refunds, transaction status and related account activity. Payment information may be processed through payment providers, and the information available to the website may vary depending on the payment method used. Transaction records help us process requests, reconcile accounts, investigate disputes, provide support, detect unusual activity and meet record-keeping obligations.
Device, technical and usage information
When you visit or use the website, we may receive technical information such as your IP address, browser type, operating system, device identifiers, language settings, time zone, referring page, pages viewed, approximate activity times and information about how features are used. This information may be used to operate and secure the website, diagnose technical problems, understand general usage, improve performance and help identify suspicious activity.
Support and communications
If you contact support or otherwise communicate with us, we may keep the information you provide, including the content of your request and any information needed to locate your account. This allows us to respond, investigate questions, keep a record of decisions and improve the support experience. We may also retain communication preferences so that marketing messages are sent only where permitted and appropriate.
Main purposes for using information
- Creating, administering and securing your account.
- Providing games, account features and other requested services.
- Checking identity, age, eligibility and account ownership.
- Processing deposits, withdrawals, payments, refunds and related transactions.
- Carrying out anti-fraud, security, risk and responsible use checks.
- Answering questions, resolving complaints and providing customer support.
- Maintaining, testing and improving the website and its technical systems.
- Sending service communications, account notices and other important information.
- Sending marketing communications where you have consented or where otherwise permitted, subject to your preferences.
- Meeting legal, regulatory, reporting, audit and record-keeping obligations.
Cookies, sharing and information security
Cookies and similar technologies
The website may use cookies and similar technologies. A cookie is a small text file placed on your device that can help a website remember information, recognise a returning browser and understand how pages or features are being used. Cookies may support essential website functions, account sessions, security, preferences, performance measurement and, where applicable, relevant communications.
Some cookies may be temporary and expire when your browsing session ends. Others may remain on your device for longer, unless you remove them earlier. The information collected through cookies may be linked with other information when needed to operate, secure or improve the website. You can manage, block or delete cookies through your browser settings. Disabling some cookies may affect sign-in, account functions or the way parts of the website operate.
When information may be shared
Information may be shared where it is reasonably needed for the purposes described in this policy. For example, information may be provided to payment processors, identity and verification services, technology providers, hosting providers, security services, customer support tools, professional advisers or other suppliers that help operate the website. These providers should receive information relevant to their role and are expected to handle it securely and appropriately.
Information may also be shared where necessary to investigate suspected fraud, security incidents, unlawful activity, breaches of site rules or risks to players and the website. It may be disclosed when required to comply with a valid legal request, court process or other legal obligation. Information may be used in a de-identified or aggregated form for analysis, reporting or service improvement where it no longer reasonably identifies an individual.
Security of information
Reasonable technical and organisational measures may be used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, authentication processes, monitoring, secure transmission and procedures for handling security incidents. No online service can guarantee that information will always be completely secure, so players should use a strong password, keep login details confidential and contact support promptly if they believe an account has been accessed improperly.
Personal information may be handled by service providers in locations needed to provide technology, payment, verification, security or support services. Where information is handled by another organisation, appropriate steps should be taken to require suitable confidentiality and security controls, subject to the circumstances and obligations that apply.
Your privacy rights and how to contact us
You may have rights under applicable privacy requirements in relation to personal information held about you. You can ask us to explain what information we hold, request access to that information, ask for inaccurate or incomplete information to be corrected, request deletion of your information where appropriate, and withdraw consent to marketing communications. You may also be able to ask questions about how information is used or raise a concern about its handling.
How to exercise your rights
To make a privacy or data request, contact support@revolutioncasino.top. Please describe your request clearly and provide enough information for us to understand what you are asking about. We may need to confirm your identity or account ownership before providing information or making changes. This is a security measure designed to help prevent personal information from being disclosed to the wrong person.
- Access: ask for a copy of personal information held about you, subject to applicable limitations.
- Correction: tell us which information is inaccurate, incomplete or out of date and ask for it to be corrected.
- Deletion: ask for personal information to be deleted where there is no continuing lawful or operational reason to retain it.
- Marketing consent: withdraw your consent to marketing communications or update your communication preferences.
- Questions and concerns: ask how information is collected, used, shared or protected, or raise a concern about our handling of it.
A request to delete information or close an account may not remove every record immediately. Some information must be kept for a period required by law, including records connected with identity checks, transactions, security, fraud prevention, disputes and compliance. We may also retain limited information where it is needed to establish, exercise or defend legal claims, prevent further misuse or maintain an appropriate record of a request. When retention is no longer required, information should be securely deleted or de-identified in line with applicable requirements.
Withdrawing marketing consent does not necessarily stop service messages. We may still send communications that are needed to administer your account, confirm transactions, provide security alerts, respond to support requests or explain important changes to the website or services. You can also use the unsubscribe or preference options included in a marketing message where available.
Children and account information
The website is intended for people who are legally permitted to use online gambling services in their location. We do not knowingly seek to collect information from people who are not permitted to use the services. If you believe information has been provided by an ineligible person, contact support@revolutioncasino.top so the matter can be reviewed.
Changes to this policy
This Privacy Policy may be reviewed and updated from time to time to reflect changes to the website, services, technology, information practices or applicable requirements. The updated policy will be published on this page with a revised effective date where appropriate. We encourage players to check this page periodically so they remain aware of how information may be handled.
